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Call Center Outsourcing

// Call Center BPO & KPO

Call Center Outsourcing

01.
Cost Effective

Usually we save our clients between 40% to 70% 

02.
Experience

over 10+ years of experience in call center industry

03.
Offshore & Local OPs

Fluent and neutral accent agents of 10+ languages. 

04.
24/7/365 OPs

No matter what is your time zone, or working hours. We have got you covered! 

Inbound Operations
Customer Service, Order Taking, Inbound telesales, ...etc

Outbound Operations
Outbound Telesales, Appointment setting, lead generation and validation, ...etc

Chat Support

// SEEKING MORE ?

We don’t just answer calls and reply to emails. We partner with your team to help you reduce cost & scale faster. Outsourcing Solutions Made Easy.

  • Customer Service
  • After Hours Support
  • Cloud Server Support
  • Back Office Services

TECHNICAL & NON-TECHNICAL

Multi-channel inbound customer service via Phone, Chat, Email, Social. Pre & Post Sales, Returns, Product or Services Help Desk, Customer Service & more.

LOW COST & HIGH AVAILABILITY

After-Hours Coverage: 6:00 PM to 10:00 AM during weekdays & 24 hrs on weekends. We augment your in-house team to deliver 24/7 availability.

AWS, AZURE, GOOGLE CERTIFIED

Certified professionals for L1 & L2 service for Azure, AWS, IBM & Google Cloud. Server deployment, Monitoring, Escalation & NOC functions

QUICK TURN-AROUND

We offer a wide range of data entry & back office services. Data verification, document scanning, image editing, content editing & more.